Pick Up & Drop Off

Before heading to the airport, visit the airline directory to confirm the terminal location for your traveler’s airline.

Drop Off Tips

• If you are dropping off your traveler in the terminal, follow the signs for the airline’s terminal and proceed to short term parking. If dropping off your traveler curbside, follow the signs for the airline’s terminal and proceed to the departures level.

Pick Up Tips

• We recommend visiting the airline directory before arriving at the airport to confirm the terminal location for your traveler’s airline.
• It's helpful to know the airline name, flight number, and city from which your traveler is arriving to keep track of the arrival time.
• If you are meeting your traveler in the terminal, follow the signs for the airline’s terminal and proceed to short term parking. If picking up your traveler curbside, follow the signs for the airline’s terminal and proceed to the arrivals level.
• Wait times for CBP processing of international passengers may vary based on flight arrival times, flight passenger counts, and other variables.